Privacy policy

Last updated: June 12, 2026

What Sahara is

Sahara is an informational tool for family caregivers. It connects to a patient's health record through the patient portal (such as MyChart) using the health system's official patient-access interface (SMART on FHIR), with the account holder's explicit sign-in and consent.

What we access

With your permission, Sahara reads: patient demographics, medications, lab results and vital signs, conditions, allergies, immunizations, and recent visits. Sahara has read-only access — it can never change anything in the medical record.

What we store — and what we never store

• We never store medical records. Health data is fetched from the health system when you open the dashboard, used to render the page and generate your digest, and discarded. It is not written to any database, file, or log.
• Digests are not stored. A generated digest exists only on your screen. If you want to keep it, copy it.
• We store a short-lived, encrypted session that holds the temporary access token issued by the health system, so you don't have to sign in on every click. It expires automatically (within hours) and you can end it any time by reconnecting or closing the session.
• We never see or store your MyChart password — sign-in happens on your health system's own page.

AI processing

To write the digest, the structured health summary is sent to Anthropic's Claude API over an encrypted connection. Anthropic's API does not train models on this data. The summary is processed to generate the digest and is not retained by Sahara.

What we don't do

• No selling or sharing of data with advertisers or data brokers.
• No advertising, tracking pixels, or third-party analytics on health pages.
• No medical advice — Sahara is informational only.

Your choices

Disconnecting is immediate: your session token is deleted and Sahara retains nothing about the record. You can also revoke Sahara's access at any time from your patient portal's connected-apps settings.

Contact

Questions or requests: see the support page.